Privacy Policy

1. Introduction

Cicadaseason ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI consulting services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide, including:

• Name and contact information (email, phone, address)
• Company information and job title
• Project requirements and business needs
• Communication preferences

2.2 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location data
• Browser type and version
• Device information
• Website usage patterns and analytics
• Cookies and similar tracking technologies

2.3 Client Data

During consulting engagements, we may have access to client business data, which is handled according to separate confidentiality agreements.

3. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our consulting services
• Responding to inquiries and communications
• Developing proposals and project estimates
• Sending relevant business communications
• Analyzing website usage and performance
• Complying with legal obligations

4. Information Sharing and Disclosure

4.1 Third-Party Service Providers

We may share information with trusted third-party service providers who assist us in:

• Website hosting and maintenance
• Email communications
• Analytics and performance monitoring
• Payment processing

4.2 Legal Requirements

We may disclose information when required by law or to:

• Comply with legal processes
• Protect our rights and property
• Ensure user safety
• Investigate potential violations

4.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

5. Data Security

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security assessments
• Employee training on data protection
• Secure data storage and backup procedures

6. Data Retention

We retain personal information for as long as necessary to:

• Provide our services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Client project data is typically retained for 7 years after project completion, unless otherwise specified in our agreement.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to access and correct your personal information. Contact us to request access or updates.

7.2 Data Portability

You may request a copy of your personal information in a structured, machine-readable format.

7.3 Deletion

You may request deletion of your personal information, subject to legal and contractual obligations.

7.4 Communication Preferences

You can opt out of marketing communications at any time by contacting us or using unsubscribe links in emails.

8. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

• Remember your preferences
• Analyze website performance
• Provide personalized content
• Improve user experience

You can control cookie settings through your browser preferences.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to delete personal information
• Right to opt-out of sale of personal information
• Right to non-discrimination for exercising privacy rights

12. European Privacy Rights

If you are in the European Economic Area, you have rights under the General Data Protection Regulation (GDPR), including rights to access, rectification, erasure, and data portability.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of material changes by posting the updated policy on our website with a new effective date.

14. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

15. Effective Date

This Privacy Policy is effective as of December 2024 and applies to all information collected by Cicadaseason.